*Please note that we do monitor your surfing habits or share any information with other organisations except to such third party providers of our upstream services or accountancy purposes. Some information is used to provide accurate connection details to the technicians connecting your new service or for the billing department to send you an account.
By law we must make available to the relevant authorities log information from our upstream providers if there is a criminal investigation being conducted. This of course won't effect anyone that isn't breaking the law.
If you use our support services to help with connection or email problems we may access your webmail or have to ask for logon or account passwords.

Our representatives will never ask for these details for any other services you may use, for example bank passwords. Never ever give out these type of details to anyone either via conversation or by email.

You can be assured that your privacy is our prime concern.

You however should be aware that nearly everything you do on the internet can be seen by people or organisations who make it their business to know. For example goggle, there are many ways to protect you private information on your computer. Make sure you have a current anti virus that is updated regularly, this is paramount to staying safe.
More detail on these matters is outside the scope of this notice.

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